Empowering Social Housing Residents With HomeLink

Resident Wellbeing

Smart connected homes that improve health, comfort and safety.

As well as helping housing providers keep their properties safe, Aico helps residents make healthier choices in their own homes. The HomeLINK Resident App by Aico feeds environmental, fire safety, and energy data from our connected devices directly into residents’ phones, giving them a clear view of conditions in their homes. Our education centre provides targeted suggestions to residents, helping to minimise the risk of hazards and reduce the need for costly reactive maintenance.

Man sitting on the sofa looking at his phone

Putting safety information in the palm of residents’ hands.

The HomeLINK Resident App by Aico is a key part of our smart connected home solution. It gives residents information about environmental conditions within their homes and empowers them to take action to create a healthier home environment.

Residents can:

Check temperature, humidity and air quality levels and ensure they’re within healthy limits
Receive helpful tips on actions they can take to improve the environmental health of their home
Monitor their energy usage, with both long-term and short-term comparisons
View the status of devices at their property, and see at a glance where a device needs testing or replacement

We developed the app in close partnership with housing providers and residents, making it clear, simple, and easy to use.

Harness Real-Time Data for Safer Homes

Live data from connected smart home devices helps landlords and local authorities proactively identify risks and reduce the need for emergency repairs.

This supports:

Fire protection and safety compliance for the responsible person
Early action on damp, mould, and poor air quality
More efficient asset management and repair scheduling
Better visibility over connected devices in the field
Alignment with fire safety requirements in England and Wales

Together, these features support long-term outcomes for tenants and landlords alike.

Targeted Resources to Reduce Risk and Improve Lives

Connected insights help you:

Identify homes at risk of fuel poverty or heating poverty
Monitor residents’ ability to heat their homes effectively
Highlight safety issues such as faulty alarms or missing fire doors
Improve trust and communication across housing teams
Deliver education that reduces risks and promotes independence

Whether it’s through alerts, data, or education, HomeLINK gives you the power to reduce the risks, improve outcomes, and keep residents safe and well.