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Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Aico and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Aico takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Copyright Notice

This website and its content is copyright of Aico Ltd – © Aico Ltd 2016. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

The Android name, the android logo, Android robot logo and other trademarks are property of Google Inc

Microsoft products and services—including images, text, and software downloads (the “content”)—are owned either by Microsoft Corporation or by third parties who have granted Microsoft permission to use the content. Microsoft cannot grant you permission for content that is owned by third parties. Windows Store logo – used with permission from Microsoft.

Aico, AudioLINK, Firecap, Loftcap, RadioLINK & RadioLINK+ are all registered trademarks of Aico Ltd in Europe and may not be used without express permission of Aico Ltd.

Subscription Services

Please find a copy of the Terms and Conditions in relation to Aico’s Subscription Services here.


Modern Slavery and Human Trafficking Policy

The Modern Slavery Act 2015 (the ‘Act’) mandates that Aico prepares a slavery and human trafficking statement each financial year. You can view a copy of our statement here.


Brexit Statement


Aico Ltd, an E.i. Company, are a market leader in domestic fire and CO protection, pioneering new technologies and offering high quality smoke and Carbon Monoxide alarms.

Since the United Kingdom (UK) referendum result on membership of the European Union (EU) in June 2016, Aico Ltd has been working to assess and mitigate the likely impacts of “Brexit” on its customers and suppliers under a variety of potential outcomes. This update is provided to give information to our customers and supply chain partners on our preparations.

Brexit focus areas

In our initial risk assessment, we have identified a number of key areas of focus for a potential Brexit impact, including

  • Customer service and supply chain
  •  Financial performance, including the potential impact of tariffs
  • Employees and mobility
  • Regulatory frameworks and compliance
  • Innovation

Customer service and supply chain

Aico Ltd, is a wholly owned subsidiary of E.i. Electronics. We are unique in the industry because all of our products are supplied directly by E.I. Electronics.

We have substantial stockholding at our Distribution Centre based in Oswestry, UK. Our stocks are replenished daily and directly shipped on dedicated vehicles from the EU to the UK.

Aico Ltd do not foresee any issues relating to the receipt and supply of goods in a post “Brexit”

Financial performance

E.I. Electronics is based in the E.U and purchases it raw materials in US dollars. Therefore, any impact on the Euro and exchange rate fluctuations will be minimal. Aico Ltd are in a very strong financial position and any potential negative impact on our financial performance will be mitigated by this strength

Employees and mobility

Aico Ltd has a very high staff retention rate and employs directly from the local community. We do not rely on a migrant work force and as a result do not see any negative impacts of any restrictions implemented on the movement of people


Regulatory frameworks and compliance

Aico Ltd is a BS EN ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 accredited company and as such operates strict quality, environmental and health and safety procedures relating to the stockholding and supply of electrical equipment. The philosophy of quality is extended to all our operations.

The above standards are internationally recognised and Aico ltd will continue with the accreditations, whatever impact “Brexit” may have

Aico Ltd.’s legal compliance is independently evaluated bi-annually and any changes resulting from “Brexit” will be implemented as necessary



Aico Ltd, is a wholly owned subsidiary of E.i. electronics, Aico Ltd.’s innovation and product development are led by the market we service. All our R&D teams are based in Shannon, Republic of Ireland and therefore we do not foresee any negative impact of “Brexit” on our product innovation.


As the negotiating deadline for exiting the EU looms closer, we recognise that a number of parties will understandably be concerned; these include customers and suppliers.

We understand that many customers have concerns. We will continue to review our position as more information is provided by the Government.

We remain vigilant and prepared for a number of Brexit scenarios, but based on the work already carried out we feel optimistic and ready for whichever of the potential Brexit scenarios may be realised.

At this stage there is no need to change your normal ordering pattern. If this advice changes, we will inform you directly.



Aico, an Ei Company guarantees all its products for five years from the date of purchase against any defects that are due to faulty materials or workmanship. If this device should become defective within the guarantee period, we shall at our discretion repair or replace the faulty unit.

This guarantee only applies to normal conditions of use and service and does not include damage resulting from accident, neglect, misuse, unauthorised dismantling, or contamination howsoever caused. This guarantee excludes incidental and consequential damage.

This guarantee does not apply to any product that has been modified in any way by a third party or has been fitted with a third-party element.

Do not interfere or attempt to tamper with any Ei product. This will invalidate the guarantee but more importantly may expose the user to shock or fire hazards.

This guarantee is in addition to your statutory rights as a consumer.


Technical Support

Aico, an Ei Company offer a range of technical support free of charge. There are several ways to contact the technical support team.

1.Live chat via the website –

2. Email –

3.Phone – 01691 664100

4. Microsoft Teams and Zoom, please email


Expert Installer

The companies listed in the ‘Trained Installers’ section of this website have undertaken our Expert Installer scheme and have been trained on alarm installation. However, Aico is under no liability whatsoever for any loss or damage, incidental or consequential, due to work carried out by any of the companies listed.