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Technical Support

We have all of the technical support you need

Whether you are looking for the latest Fire Safety or Carbon Monoxide regulations, specific product data sheets or have a technical question about a product or installation, we are here to help.

We are committed to providing exceptional service and unrivalled support.

We are here to offer you market-leading support, from our team of experienced Relationship Managers across the UK to our dedicated in-house teams available to provide technical support.

Know what you’re looking for? View our extensive library of resources, including FAQs, how-to videos, guides and publications and the latest updates to standards and regulations.

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Search for information on standards and regulations and technical advice. No matter the information you need, we have the answer.

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From FAQs and how-to videos to useful guides and publications, we have all the information you need to maintain alarms and stay compliant.

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Our Technical Team are now available by video call via Zoom and Microsoft Teams. Together, we can troubleshoot your problem and quickly identify your technical issues.

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Find the information you need in our library of educational and informative resources.

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