Technical Support

We have all of the Technical Support that you need

Whether you are looking for the latest Fire Safety or Carbon Monoxide regulations, specific product data sheets or have a technical question about a product or installation, we are here to help.

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How-to Videos

What alarm do I have?

How do I change the battery in my alarm?

How do I check the age of my alarm?

Why is my alarm beeping?

How do I replace my alarm?

How do I test my alarms?

Choosing the right sensor type

There are different types of sensors which are best suited to detecting certain fire types and therefore best placed in specific rooms.

Setting up a RadioLINK+ system

If you are looking to set up a RadioLINK+ system but unsure of how to do so, or how to make the most of the software once it is set up, watch this video for a step by step guide.

How to House Code

House coding your system together is imperative to ensure all of the alarms in the property sound, as well as making sure they do not trigger others in nearby properties.

Where to site your alarms

Sting your alarms correctly is important to ensure the best protection possible and can also be important to ensure that you are complying with Standards and Regulations.

Carbon Monoxide Alarms – Where to fit and why?

If you are unsure of whether you require a Carbon Monoxide alarm or where to fit them, watch this video to find out more.