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Technical Support

We have all of the technical support you need

Whether you are looking for the latest Fire Safety or Carbon Monoxide regulations, specific product data sheets or have a technical question about a product or installation, we are here to help.

We are committed to providing exceptional service and unrivalled support.

We are here to offer you market-leading support, from our team of experienced Relationship Managers across the UK to our dedicated in-house teams available to provide technical support.

Know what you’re looking for? View our extensive library of resources, including FAQs, how-to videos, guides and publications and the latest updates to standards and regulations.

Already know what you’re looking for?

Search for information on standards and regulations and technical advice. No matter the information you need, we have the answer.

What can we help you with?

From FAQs and how-to videos to useful guides and publications, we have all the information you need to maintain alarms and stay compliant.

Technical Support

Advice on alarm sensor types, siting, installation, maintenance and more.

Product Selector

Find out which alarms you should install and where they should be fitted.

FAQs

The essential information you need to know about our products.

Standards & Regulations

Stay up to date with industry standards and regulations.

Guides and Publications

We have a range of educational and informative content available for download and by post.

How-to videos

Step-by-step guides for alarm testing and maintenance to sensor types and siting.

Apps

Access the information you need from your smart phone through our selection of apps.

Live video chat support with our dedicated Technical Team

Our Technical Team are now available by video call via Zoom and Microsoft Teams. Together, we can troubleshoot your problem and quickly identify your technical issues.

Arrange a video call

Not sure what you are looking for?

Get in touch with our team and we will be happy to help

How would you like us to contact you?

We’re Here To Help

Find the information you need in our library of educational and informative resources.

FAQs
Send Us A Message:
enquiries@aico.co.uk
Give Us A Call:
01691 664 100
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