Learn all about the proposed Fire & CO Legislation & Building Regulation changes in Northern Ireland.

Careers Areas

At Aico, we want you to be part of our story. We are looking to hire for a range of skills, experience levels and qualifications.

Relationship Managers

Our Relationship Managers work to improve productivity, customer relations and service. To do this, managers coordinate with, mentor and motivate sales leaders and branch managers. They conduct store and site visits to assess the conditions and recommend changes, as well as working with Local Authorities and Housing Associations to create bespoke specifications and solutions to help create safer environments for tenants.

“The Role of an RM involves working with a varied client base, including; local authorities and housing associations, private landlords, installers, distributors, fire services and other industry groups. Education plays a big part of what an RM does on a daily basis, either at our Centre of Excellence in Oswestry, on one of our mobile units or at the customers’ premises.”

Steve Trafford, Sales Director

I.T.

Our I.T. department provides support to all technology users in the company. This can include installing new software and hardware, troubleshooting problems and training employees how to use devices and systems.

Edward Avgustin, IT Manager

Warehouse & Operations

Our Warehouse team completes shipments by processing and loading orders. Preparing orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area. Promoting a clean shipping supply area by complying with procedures, rules, and regulations.

The Operations department is responsible for making sure that customer orders are fulfilled on schedule. This responsibility covers managing production rhythms, and also syncing manufacturing timelines with availability and delivery of materials needed for production.

“The Warehouse team are responsible for the distribution of goods throughout the UK. In excess of 100,000 boxes are despatched nationwide every year. Health and safety, ISO accreditations, and facilities management form the key parts of the operations team. The team deal with the day-to-day running of the infrastructure and services required to keep Aico running smoothly.”

Lee Duffy, Operations and Learning & Development Manager

Marketing

Our Marketing department plays a vital role in promoting the business and mission of an organisation. It is the Marketing Department’s job to reach out to prospects, customers, investors and/or the community, while creating an overarching image that represents our company in a positive light.

“Our in-house Marketing team work together to design, create and manage a variety of marketing campaigns. We work together to formulate strategies that work across traditional and digital platforms to engage our customers through a variety of educational and informative channels.”

Alex Garmston, Marketing Manager

Technical

Our expert Technical department consists of supporting customers over the phone, responding to emails and live chats of a similar nature, offering technical support and advice on alarm selection, siting and installation as well as personalised specification documents.

“Our in-house Technical team are always on hand to help and advise electrical contractors, home owners, landlords, architects, as well as building control with queries over the phone, email and live chat. The team specialise in sharing best practice in fire and protection and providing in depth knowledge of standards, regulations and legislation throughout the UK.”

Andrew Speake, National Technical Manager

Finance

Our Finance department is the part of the organisation that manages the money. The business functions of a finance department typically include planning, organising, auditing, accounting for and controlling its company’s finances. The Finance department also usually produces the company’s financial statements.

“Our Finance team are responsible for collecting an average of £13m cash a month (based on 2019) from our network of over 2,500 customers. Tasks are rotated between team members ensuring each team member is responsible for every aspect of the finance role. The team are committed to providing an excellence service in keeping with Aico’s values.”

Ian Watman, Finance Manager

Internal Sales

Our Sales department answer calls that are coming into the business, pro-active calls to Aico’s distribution channel, processing orders and general administrative duties.

“The Internal Sales team perform many roles within Aico, from answering and filtering calls coming into the business, dealing with end users and wholesaler queries to processing every order that comes into the business. We also provide a support service to the external sales team out on the road.”

Kelly Hodgetts, Internal Sales Manager

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