Firstly, let’s take a look at a potential user journey, both with and without HomeLINK’s Heat Loss & Draught Risk Insight.
From identifying an environmental risk – for example, high levels of carbon dioxide (CO2), a high risk of mould or bad ventilation – to knowing immediately if there are maintenance issues like an alarm head removal from the baseplate or low battery, our diverse Insights and alerts have been built and optimised with social landlords and their needs in mind.
Our remote property management solution includes custom notifications and tags so that the right departments and individuals get notified at the right time.
For example, Housing Officers will know as soon as a medium risk of a cold home is identified, and if a property tagged with “Vulnerable Resident” escalates to a high risk, then relevant Accommodation Officers will be notified and can act immediately with preventative strategies.
Our handy in-Portal Notes feature means you won’t need to use different methods to keep track of what’s going on. We’ve learned how crucial it is to keep track of actions and to know if they’ve led to positive outcomes whilst avoiding unintended negatives along the way.
With access to the App, a resident is able to check in on and react to risks of bad conditions occurring within their homes. Notifications and relevant recommendations provide the first step to resolve or completely prevent an issue like mould or indoor air pollution from even occurring. This means landlords can save resources for certainties or major risks.