We begin Episode 14 with our Regional Specification Manager for East Anglia, Gary Mason, who explores the history of Aico’s Expert Installer training with Robert Avery, Head of Fire and Security at McIntyre Compliance Services. Gary and Robert discuss the relationship between Aico and McIntyre Compliance Services and speak about Gary’s upcoming visit to train 250 engineers. Next, Marketing Manager Alex Garmston interviews Pam Hodgetts and Helen Stevens from the Midlands Air Ambulance Charity; they delve into a day in the life of the service, how businesses can show their support and upcoming fundraisers. In the third segment, we see the third and final session of our Ideas Lab with CIH Housing. This time, the expert panel discuss new safety technologies such as IoT, how these technologies can improve tenant safety, and the potential barriers. We finish the episode with a popular FAQ – what do the lights on my alarm mean?