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Aico going the extra mile with technical support

21 July 2020

Aico are evolving their technical support and guidance to fit the ever-changing climate.

With Aico’s technical support and guidance already available via live-chat, email and telephone calls, Aico are going the extra mile for their customers. Customers with technical queries can now contact Aico’s friendly and knowledgeable technical team via video call on Microsoft Teams or Zoom.

Aico are adapting to new ways of working; using platforms to facilitate video conferencing, the technical team will now be able to give more hands-on practical advice. Technical Advisor for Aico, Dave Jennings comments “The use of video calling with electrical contractors will be hugely beneficial in rectifying any issues straight away, whether that may be a wiring issue or house-coding issue. It also gives a more bespoke experience and allows us to go that extra mile.”

To contact a member of Aico’s technical team via Zoom, please contact technical@aico.co.uk or call 01691 664100.